Olefia Biopharma | crm-executive | Noida | jobs

Key Responsibilities:

– People management
– Interact with customers by phone, e-mail or online chat concerning various issues.
– Supporting sales and development departments.
– Capturing and applying customer feedback.
– Preparing reports on the activities of the Customer Care department or team.
– Keeping accurate records of discussions or correspondence with customer
– Providing data and reports to help the sales team.
– To give regular feedback on market conditions, competition and other factors influencing acceptability of products.
– Efficient dealing of complaints to completion and enabling satisfaction of customer.
– Rendering useful administrative support to other members of the customer care team.
Skills:

– Should have good communication skill
– Pleasant personality
– Prior experience of back hand support is advantageous
– Capacity to work both as an individual and as a team.
– Basic computer knowledge with MS-Office
Contact Details:

Olefia Biopharma Limited
A-13, III floor,
Highway Tower,
Sector – 62,
Noida-201309,
Uttarpradesh

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